How we collect, use, and protect your personal information
Last updated: January 1, 2025
Tealbridge Risk Institute, located at Haantjeslei 63, 2018 Antwerpen, Belgium, is the data controller responsible for your personal information. You can contact us at info@tealbridgerisk.com or +32 470 96 42 85 regarding any privacy-related matters.
We collect information you provide directly to us, such as when you create an account, enroll in training programs, or contact us. This includes your name, email address, phone number, company information, professional background, and payment details.
We also automatically collect certain information about your device and usage patterns when you access our platform, including IP address, browser type, operating system, and learning progress data.
We process your personal data based on several legal grounds under GDPR: performance of contract (training services), legitimate interests (improving our services), legal compliance (financial regulations), and your consent where explicitly given.
Your information is used to provide training services, process payments, communicate about your progress, send relevant updates, improve our platform, ensure security, and comply with legal obligations. We may also use aggregated, anonymized data for research and development purposes.
We do not sell your personal information. We may share your data with service providers who assist in delivering our services, such as payment processors and learning management system providers. All third parties are contractually bound to protect your information.
We may disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Training records are typically retained for 7 years after completion for certification purposes.
You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. You may also withdraw consent where processing is based on consent. To exercise these rights, contact us at info@tealbridgerisk.com.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings or our cookie banner.
Our platform may integrate with third-party services for payment processing, analytics, and communication. These services have their own privacy policies, and we encourage you to review them.
We may send you marketing communications about our services, industry insights, and relevant updates. You can opt out at any time by clicking the unsubscribe link in emails or contacting us directly.
Our services are designed for professional adults and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notices on our platform.
You have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit) if you believe we have not handled your personal data in accordance with applicable law.
For any questions about this privacy policy or our data practices, please contact us at:
Email: info@tealbridgerisk.com
Phone: +32 470 96 42 85
Address: Haantjeslei 63, 2018 Antwerpen, Belgium